UPLIFT HOUSE LTD is the controller of personal information collected through UPLIFT HOUSE, UPLIFT HOUSE Digital and the member platform. Company number 17250503. Registered office: 405 Kings Road, London, United Kingdom, SW10 0BB.
What we collect
Depending on how you use UPLIFT, we may collect:
- House demand-map details such as email address, gym/location, consent choices and optional application or enrichment responses.
- Digital lead information, Uplift Score responses and resulting self-assessment scores and recommended starting path.
- Account information, programme progress, workbook responses, saved actions and real-world commitments that you choose to enter.
- Purchase and entitlement information. Payment card details are handled by our payment provider rather than stored by UPLIFT.
- Technical and product-usage information such as pages viewed, funnel events, referral/UTM information, session identifiers and device/browser information.
How we use it
We use personal information to provide and secure the service, save your progress, personalise your Uplift Path, process and verify access, operate the House demand map, communicate service-related information, understand product performance and improve UPLIFT.
We process information where necessary to provide the service you request, where we have a legitimate interest in operating and improving the service, where required by law, or where you have given consent for an optional purpose such as updates.
Analytics and privacy boundaries
We use product analytics to understand journeys through UPLIFT. We design analytics events to avoid sending workbook answer text, real-world commitment text, relationship names, notes or other private free-text reflections. Marketing attribution and product events may use pseudonymous identifiers and local browser storage.
Service providers
We use specialist providers to operate UPLIFT, including Vercel for application hosting, Supabase for database and authentication infrastructure, Stripe for payment processing, and PostHog for product analytics. These providers process information under their own security and data-processing arrangements as applicable.
House and Digital are different layers
Registering a gym or expressing House interest does not make your details publicly visible by default and does not guarantee that a House chapter will open. UPLIFT Digital account and workbook information is used to provide the Digital service and is not a live gym-floor tracking system.
Retention and security
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing your account and lifetime-access record, meeting legal obligations, resolving disputes and maintaining security. We use access controls and server-side permissions intended to prevent unauthorised access to member-owned and service-only data.
Your rights
Depending on applicable law, you may have rights to access, correct, erase, restrict or object to processing of your personal information, and to data portability in some circumstances. Where processing relies on consent, you may withdraw that consent without affecting earlier lawful processing.
Privacy requests may be sent in writing to UPLIFT HOUSE LTD at the registered office above. If you are in the UK, you also have the right to complain to the Information Commissioner’s Office.
Changes
We may update this notice as UPLIFT develops. The date at the top shows when this version was last updated.